The health and safety of our guests is our highest priority. In addition to the currently valid guidelines of the Federal Government of Austria, additional measures adapted to the latest findings were developed. This is to ensure that you can enjoy your vacation at the Hahnenkamm Lodge Kitzbühel to the fullest and most importantly WITH SAFETY!
Should the Hahnenkamm Lodge or the Kitzbühel Ski Resort be closed in connection with COVID-19, no cancellation fees will be charged, the deposit will be returned or credited as a deposit for your next stay. The same applies if you cannot travel due to travel restrictions of the Austrian Federal Government. If you have tested positive for COVID-19 (presentation of the official test result is required), we will gladly offer you an alternative travel date in the following season. Otherwise, the cancellation conditions apply according to the general terms of business.
Should you have any questions, you can contact us at +43 (0) 5356 67046-19 or by e-mail: email@example.com.